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Merchandising & insight

You decide what comes first

Listings order themselves by relevance, stock and sales. When you have a view, you can override it per category or per search, and see what difference it made.

Halden demo: power tools listed with in-stock items first

Ranking

Good order without lifting a finger

Best match first

The closest matches lead, with a match in the name counting for more than one in the description. You can change the balance.

In stock before sold out

Products shoppers can buy today come before ones they can't.

Best sellers rise

Products that sell well move up on their own, using the last 90 days of orders. A Best selling sort is in every theme.

Your call

Pin, boost and bury

For any category and any search term, choose products to put first, to lift, or to push down.

Pinned products first, in the order you set

Boosted products next, buried ones last, everything else as before

Preview the result before you save it

A shopper who picks their own sort, such as price, gets exactly that

Set by product code, so it survives a catalogue import

Halden demo: a trade pricing message above search results

Search rules

Redirects and messages

Send a search for "returns" to the returns page, or put a message with a link above the results for "screws".

Up to 500 rules per shop

Searches that went somewhere are counted in your analytics

Insight

Learn from every search

Search terms show you what to stock, rename or fix, and which searches actually sell.

Top searches

What people look for most, over any date range in the last 90 days.

Searches that found nothing

The products you don't stock, or stock under another name, with a fix beside each: add a synonym or a search term.

Click-through and conversion

For each search: how often it led to a product view, an add to basket and an order, and the revenue that followed.

Searched often, rarely clicked

Searches whose results aren't working, with a link to fix them.

Explain a search

Why a product does or doesn't appear, which words matched and which synonyms applied.

Private by design

Only search terms and totals are kept, never who searched. Terms that look like personal details are dropped.

Explore

More on search & merchandising

Site search

Typo-tolerant search with synonyms, autocomplete and search within a category, so shoppers find things in their own words.

Filters

A filter rail chosen for each set of results, with colour swatches, ranges and counts that stay honest. Built for phones too.

Taxonomy & categories

Structured product data that drives filters, specifications and category pages, edited in the admin.

Brand & colour landing pages

A page for every brand or colour in a category, with its own heading and description, ready to be found in Google.